Terms of Service

Last Updated: 11/09/2024

Welcome to Straanovation! By accessing or using our website and services, you agree to comply with and be bound by the following Terms of Service. Please read these terms carefully before using our website or engaging with our services. If you do not agree to these terms, you should not access or use our website or services.

1. Acceptance of Terms

By accessing or using the website and services provided by Straanovation, you agree to be bound by these Terms of Service and our Privacy Policy. These terms govern your use of the site and any related services offered by Straanovation, including any updates, enhancements, or changes.

2. Services Provided

Straanovation is a digital agency providing web development, design, and digital strategy services. We work with clients to create innovative websites, manage digital marketing, and build custom online solutions that meet business needs.

3. User Responsibilities

You agree to:

  • Provide accurate and complete information when using our services.

  • Use our website and services for lawful purposes only, and not for any illegal or fraudulent activity.

  • Not engage in any activity that could harm, disrupt, or interfere with the functioning of our website or services, including the use of viruses, malware, or other harmful software.

  • Ensure that any content or materials you provide to us, including text, images, or other media, are legally owned or properly licensed.

4. Account Registration

To access certain features of our website or engage in specific services, you may need to create an account. You agree to:

  • Provide accurate and up-to-date information during the account registration process.

  • Maintain the confidentiality of your account credentials and immediately notify us of any unauthorized use of your account.

5. Intellectual Property

All content on the website, including but not limited to text, images, logos, graphics, videos, and software, is the property of Straanovation or its licensors and is protected by intellectual property laws. You may not use, copy, modify, or distribute any of this content without express written permission from Straanovation, except as permitted under these terms.

You retain ownership of any materials you provide to us, such as project specifications or content, but grant us a license to use, modify, and display such materials solely in connection with providing services to you.

6. Payment and Fees

  • Pricing: The prices for our services will be clearly outlined in our proposals, quotes, or contracts. All prices are subject to change.

  • Payment Terms: Payment for services is due as specified in the agreement between Straanovation and the client. Failure to pay within the agreed-upon terms may result in a delay or suspension of services.

  • Refunds: Refunds will be handled in accordance with our Refund Policy (if applicable), which will be outlined in your agreement or contract.

7. Changes to Services

Straanovation reserves the right to modify, suspend, or discontinue any aspect of the website or services at any time without notice. We may also update or revise our services to improve functionality, address security concerns, or comply with legal requirements.

8. Termination

We reserve the right to terminate or suspend access to our services and website at our discretion, without notice, if you violate these Terms of Service. Upon termination, all rights and licenses granted to you will immediately end, and you must cease using our services.

9. Termination and Handover Process

If a client decides to discontinue using Straanovation’s services, we will assist with the handover process, including the transfer of relevant files, materials, and documentation. However, the following terms will apply:

  • Hosting Responsibility: If the client chooses to move their website to a different hosting provider, they will be responsible for purchasing and managing their own hosting platform. This includes selecting and paying for the new hosting service. Straanovation will not be responsible for the hosting costs or the setup of hosting on third-party platforms after the transition.

  • Handover Process: Straanovation will provide all necessary files (e.g., website files, databases, and documentation) required for the client to move the website to their new hosting provider. The client will be responsible for configuring and maintaining their website on the new platform.

  • Ongoing Support: After the website has been handed over, Straanovation will no longer be responsible for maintenance, updates, or security on the new hosting provider. If ongoing support or management services are desired, the client may choose to enter into a new agreement with Straanovation at prevailing rates.

10. Limitation of Liability

Straanovation’s liability to you for any claim arising from these Terms of Service or our services shall be limited to the total amount paid by you for the specific service(s) that caused the claim. We are not liable for any indirect, incidental, special, or consequential damages.

11. Indemnification

You agree to indemnify, defend, and hold harmless Straanovation, its affiliates, officers, employees, and agents from any claims, losses, liabilities, damages, or expenses (including legal fees) arising from your use of the website and services or your violation of these Terms of Service.

12. Privacy and Data Protection

By using our website and services, you consent to the collection, use, and storage of your personal information as described in our Privacy Policy. We are committed to safeguarding your privacy and handling your data responsibly.

13. Governing Law

These Terms of Service are governed by and construed in accordance with the laws of the United States, without regard to its conflict of law principles. Any legal action or proceeding related to these terms must be filed in the competent courts of the United States.

14. Dispute Resolution

In the event of any dispute arising from these Terms of Service or your use of our website or services, we encourage you to resolve the matter informally by contacting us. If the issue cannot be resolved informally, we agree to submit to binding arbitration as the preferred method of dispute resolution.

15. Amendments

We may update or revise these Terms of Service at any time. Changes will be posted on this page with an updated date. We encourage you to review these terms periodically to stay informed about our practices.

16. Contact Information

If you have any questions or concerns about these Terms of Service, please contact us at:
Email: contact@straanovation.com